Privacy policy

Privacy Policy

Last Updated: July 26, 2026

Great Merchant operates this store and website, including all related information, content, features, tools, products, and services to provide you with a personalized shopping experience (the “Services”). Great Merchant is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Services, make a purchase, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Policy.

Personal Information We Collect

When we use the term "Personal Information," we mean information that identifies you or can reasonably be linked to you. Personal Information does not include data that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our Services and where you live, we may collect the following categories of Personal Information:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit card, debit card, bank account details, payment information, transaction details, and payment confirmations.

  • Account Information: Username, password, security questions, preferences, and account settings.

  • Transaction Information: Products viewed, added to cart, wishlisted, purchased, returned, exchanged, canceled, and purchase history.

  • Communications: Information you provide when contacting customer support or communicating with us.

  • Device Information: Browser type, device details, IP address, network connection, and other unique identifiers.

  • Usage Information: Information about how and when you access or interact with our Services.

Sources of Personal Information

We may collect your Personal Information from:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information.

  • Automatically through our Services, including through cookies and similar technologies when you browse or use our website.

  • From our service providers, who help us operate our business and process information on our behalf.

  • From our business partners and other third parties, where permitted by law.

How We Use Your Personal Information

We use your Personal Information to:

Provide and Improve Our Services

Process payments, fulfill orders, manage returns and exchanges, create and maintain your account, arrange shipping, remember your preferences, personalize your shopping experience, and improve our Services.

Marketing and Advertising

Send promotional emails, SMS messages, or other marketing communications, and display personalized advertisements based on your shopping activity and interests.

Security and Fraud Prevention

Protect your account, verify your identity, detect and prevent fraudulent or illegal activities, and maintain the security of our website and Services.

Customer Support

Respond to your questions, provide assistance, and maintain our relationship with you through efficient customer service.

Legal Compliance

Comply with applicable laws, respond to lawful requests from authorities, enforce our policies and Terms of Service, and protect our rights, customers, and business.

How We Disclose Personal Information

In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes, including:

  • Shopify, service providers, and other third parties that perform services on our behalf, such as payment processing, IT support, cloud storage, data analytics, customer service, and shipping.

  • Business and marketing partners who help us deliver marketing services and personalized advertising. These partners process your information according to their own privacy policies.

  • When you instruct us or give your consent, such as when requesting product delivery or using third-party social media integrations.

  • Our affiliates and corporate group, where necessary to operate our business.

  • In connection with business transactions, such as mergers, acquisitions, bankruptcy proceedings, legal obligations, court orders, law enforcement requests, or to protect our rights, customers, and Services.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain Personal Information to provide and improve the Services.

Information you submit through our store may be shared with Shopify and its authorized service providers, some of whom may be located outside your country of residence.

To improve our business and shopping experience, we also use Shopify features that may combine information from your interactions with our store, other Shopify merchants, and Shopify itself. In these cases, Shopify is responsible for processing certain Personal Information and handling requests related to your privacy rights under applicable law.

Third-Party Websites and Links

Our Services may contain links to third-party websites or online platforms that we do not own or control.

We encourage you to review the privacy policies and terms of those websites before providing any personal information. We are not responsible for the privacy, security, or content of third-party websites.

Information you voluntarily share on public or social media platforms may be visible to others and is subject to the privacy practices of those platforms.

Children's Data

Our Services are not intended for children, and we do not knowingly collect Personal Information from anyone under the legal age of majority in their jurisdiction.

If you believe a child has provided us with Personal Information, please contact us so we can promptly delete the information where required by law.

Security and Retention of Your Information

We use reasonable security measures to protect your Personal Information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We recommend that you do not send sensitive or confidential information through unsecured communication channels.

We retain your Personal Information only for as long as necessary to provide our Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your Personal Information. These rights are not absolute and may only apply under certain circumstances permitted by applicable law.

Right of Access

You may request access to the Personal Information we hold about you.

Right to Deletion

You may request that we delete the Personal Information we hold about you.

Right to Correction

You may request that inaccurate or incomplete Personal Information be corrected.

Right to Data Portability

Where applicable, you may request a copy of your Personal Information or ask that it be transferred to another service provider.

Marketing Preferences

If you receive promotional emails from us, you may unsubscribe at any time by clicking the "Unsubscribe" link included in those emails. Even after unsubscribing, we may still send you important non-promotional messages regarding your account or orders.

You may exercise your privacy rights by contacting us using the information provided below. We may need to verify your identity before processing your request, as required by applicable law.

Where permitted by law, you may also authorize another person to make a request on your behalf. Before fulfilling such a request, we may require proof of authorization and identity verification.

We will respond to all valid requests within the timeframe required by applicable law.

Complaints

If you have concerns about how we process your Personal Information, please contact us using the details below.

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority if you are not satisfied with our response.

International Data Transfers

Your Personal Information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by law, we use recognized legal safeguards—such as the European Commission's Standard Contractual Clauses or equivalent legal mechanisms—to ensure your Personal Information remains protected when transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Phone: +1 418-264-5443
Email: abdelsalim09@gmail.com
Address: 850 Avenue De Vimy, Québec, QC G1S 0B7, Canada